TICKET PURCHASE SERVICE

1.1 Description

olivoENERGY provides users with a ticket purchase service through which they can acquire tickets for events organized by the company and published on its website.

1.2 How to Purchase Tickets

To purchase tickets, the following steps must be followed:

  1. Select the event you wish to attend from the Event section of the website.
  2. After reviewing the event information, choose the number of tickets you want and select “Add to Cart.” You will then be directed to your cart summary to confirm the number of tickets you wish to purchase. Click on the “Checkout” button, which will take you to the registration page.
  3. Fill out the form with billing information and the personal details of each attendee.
  4. Enter your preferred payment method (bank transfer, credit card, or Bizum). Accept the terms and conditions of purchase and click on “Proceed to Payment.” At this moment, the buyer confirms that the payment information entered is correct and agrees that olivoENERGY will charge the corresponding amount.
  5. olivoENERGY will send an email to the email address provided by the buyer in the billing information form. The purchase confirmation may not arrive in the inbox, as some email services may mark it as spam; therefore, it is recommended to check the spam folder. olivoENERGY will confirm that the order is correct, and within 24-72 hours, the buyer will receive another email with order acceptance. Additionally, each event attendee will individually receive an email with their event ticket, which they must present for check-in.

The buyer can access their order history in the “My Account” section.

1.3 How to Access the Event

To access the event, simply present the printed ticket or show it on your mobile device, and verify your name and surname at the registration desk.

1.4 Ticket Sales Service Terms and Conditions


EXCHANGE AND REFUND POLICY

2.1 General Aspects

2.2 Exchanges and Refunds


Fiscal Information

Olivoenergy Consulting SL
B93612687
c/ Echegaray, 3 2nd Floor
29015 – Málaga

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